We offer UK and Worldwide Shipping of our products
* PLEASE NOTE THAT OUR WORKING WEEK IS MONDAY - FRIDAY *
All shipping times are working days - not including Saturdays or Sundays. So for example, if you order was placed after 3:00pm on a friday or over a weekend it will be shipped on the Monday.
UK Mainland Delivery Charge (Standard Zones)
Orders over £100 inc. VAT - FREE (1-3 Working Days Service)*
Orders under £100 inc. VAT - £7.20 inc. VAT (1-3 Working Days Service)*
* Upgrade to Next Working Day Service - £10.80 inc. VAT
FREE Local Deliveries to selected Lincoln area postcodes [LN1 - LN6] (1-3 working days). This service is subject to a minimum order value of £35.00 + VAT.
Please Note: Bubble Wrap Rolls are ONLY shipped within mainland UK. We ONLY send them on our Next Day Service and may carry an additional shipping charge due to their size. This additional charge will be added to your shipping charge at checkout.
Load your shopping cart and use the shipping estimator to estimate your shipping costs. If your destination does not appear, then just email us with your order and full address details and we will quote you the shipping costs.
Southern Ireland & Zone 1 Countries - 2 working days:
All orders for delivery to Southern Ireland, Belgium, France (incl Monaco), Germany, Luxemburg and the Netherlands, will be charged delivery subject to the order value and total consignment weight.
Offshore Deliveries - 2 working days:
All orders for delivery to Northern Ireland, Scilly Isles, Isle of Man, Channel Islands, Scottish Islands, Isle of Wight, will be charged delivery subject to the order value and total consignment weight.
Zone 2 Countries - 3 working days:
All orders for delivery to Denmark, Switzerland, Austria, Liechtenstein, will be charged delivery subject to the order value and total consignment. Note, a customs clearance charge of £25.00 + VAT will also be required for those countries highlighted.
Zone 3 Countries - 3-4 working days:
All orders for delivery to Spain, Italy, Czech Rep, Slovakia, will be charged delivery subject to the order value and total consignment weight.
Zone 4 Countries - 4-5 working days:
All orders for delivery to Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden, will be charged delivery subject to the order value and total consignment weight.
Zone 5 Countries - 4-5 working days:
All orders for delivery to Norway, Iceland, Bosnia-Herzegovina, Bulgaria, Croatia, Greece (inc. Islands), Latvia, Lithuania, Montenegro, Romania, Serbia, will be charged delivery subject to the order value and total consignment weight. Note, a customs clearance charge of £28.75 + VAT will also be required for those countries highlighted.
Other Worldwide Destinations:
For all other countries, please email us first for a quote on shipping, sales@polypostalpackaging.co.uk
All deliveries must be signed for:
Should you fail to be present to sign for the delivery and act on the information left by the courier, then the goods will be held at the nearest local depot and the delivery re-booked. This will incur extra charges subject to which service has been used.
Next Day delivery is only available if the order has been received before 3PM that day and stock is available however sometimes allowances can be made depending on certain terms. This is only valid for UK Mainland deliveries. Any deliveries to European countries can take anything from 2 - 5 working days. Some postcodes in Scotland can take an extra 24 hrs.
We make every effort to dispatch your goods within 24hrs subject to payment being received and availability of stock. If stock is not available on a particular item then we shall inform you by telephone/email of the earliest dispatch date.
In most cases the cost of delivery is already included in the cost of the product. However on smaller orders/box quantities the cost of delivery shall be shown separately.
Non Delivery:
If your delivery should not arrive on the expected delivery date then please inform us immediately. Please quote your name, order number if applicable and postcode. If you have no delivery at all then you must report this within 5 working days.
Failure to report a lost or missing parcel within the time-frame:
We will not be held responsible for the failure of customer(s) to report lost or missing parcel(s), (subject to reason), within the given time-frame, (i.e. 5 working days).
Our Guarantee:
All orders placed with Poly Postal Packaging are progressed by senior management at every stage and full customer contact maintained throughout. We are committed to ensuring that all orders are fulfilled. We recognise the importance of packaging, and how it is used reflect the value of your product. Only the highest grade raw materials are used, with adequate stock maintained at all times.
What to do if you have a query about your delivery outside of our office hours (inc. holidays, weekends, etc.):
If you have any questions regarding your delivery, not turned up, etc. then here are the direct number to get in touch with our couriers direct.
DPD - 0121 275 0500
Royal Mail - 0345 774 0740
The chosen courier for your order will be stated on your order update email from us.
